# Users: adding, blocking and deleting

URL: https://bimpsoft.com/en/help/access/users/
Updated: 2026-11-06

> Add a user in Bimp under "Company settings → Users" with the "Add" button: enter the email and an access role, and after confirmation an invitation is sent to that email. Block and delete users under "User account → Users" using the "Change" button. Deleted users do not disappear from history: their documents stay under their name.

## When you need this

You add users when a new employee joins the team, and you block or delete them when someone leaves, goes on vacation or a contractor's work ends (for example, an auditor). Each user works under their own login, so all their actions are recorded in the system under their name. All articles in this section are listed on the “[Users, roles and security](https://bimpsoft.com/en/help/access/)” page.

## Before you start

- Create the [access roles](https://bimpsoft.com/en/help/access/roles/) you need: a role is assigned to a user when you invite them.
- Users can be added and changed by the account owner or a user with the "Administrator" role.
- The number of users depends on the subscription; see [Subscription payment](https://bimpsoft.com/en/help/access/subscription-payment/).

## How to add a user

To add a user, invite them by email and assign an access role.

1. Open **Company settings → Users** (the profile icon in the top right corner) and click **Add**.
2. In the "Invite users" window, enter the employee's "Email".
3. In the "Access role" field, choose a permission group, for example "Managers".
4. To invite several people at once, click **New user** and fill in a row for each.
   ![The "Invite users" window on the "Users" tab: the "Email" field is filled in, "Managers" is selected in the "Access role" field, below it the "New user" button and the "Confirm" and "Cancel" buttons](https://bimpsoft.com/help/_img/9080b2b0-96c4-42ca-b06a-7824d5f05bf3.webp)
5. Click **Confirm**.

After confirmation, an invitation email is sent to the address you entered. If the employee already has a Bimp account, they will see the invitation on the start page of their personal account. If they have no account, they are redirected to the registration page; see [Sign-up and sign-in](https://bimpsoft.com/en/help/getting-started/sign-up-and-sign-in/).

> [!NOTE] If the balance is not enough for an additional workplace, the system offers payment methods. Online payment through the payment system opens access immediately. If you choose an invoice, it is sent to your email, and the money is usually credited within a business day. For urgent access, you can send a copy of the payment order to Bimp support.

## How to change a role or find a user

You change a role in the users list without creating a new account; the changes apply instantly. In **User account → Users** you can search by name or email and filter by company or role.

## How to block a user

Blocking closes sign-in without deleting the account, so it suits vacations, sick leave or dismissal.

1. Open **User account → Users**.
2. Find the employee by name or email in the "Search" field.
3. Tick the checkbox next to the user and the company the restriction is for.
4. Click **Change** and choose **Block**. The status "Active" changes to "Blocked".

![The "Users" tab in the User account: a user and a company with the status "Active" are selected, the "Change" button menu is open with the items "Block" and "Delete"](https://bimpsoft.com/help/_img/f4bc1be5-49ec-41c5-92bc-66b3b45f298b.webp)

## How to delete a user

To delete a user, repeat the blocking steps and choose **Delete** in the "Change" button menu.

> [!WARNING] Deleting cannot be undone. Documents created by the user stay in the system under their name, but hand over their current orders and tasks to another employee before deleting.

## Common problems

**The employee did not receive the invitation.** Check the email address in the list and the "Spam" folder. If the address was entered with a mistake, delete the user and add them again with the correct address.

**You cannot add a user: payment is required.** The number of workplaces in the subscription is used up. Pay for additional workplaces following the instructions in Subscription payment.

## FAQ

**How do I add a new employee in Bimp?**

Open "Company settings → Users", click "Add", enter the email and choose an access role, then click "Confirm". The employee receives an invitation email.

**Will we lose a user's documents if we delete them?**

No. The documents they created (invoices, orders) stay in the system under their name. Deleting the user itself cannot be undone, so for a vacation or sick leave it is better to block them.

**What if there are not enough workplaces for a new user?**

The system offers to pay for additional workplaces. Online payment opens access immediately; with an invoice, the money is usually credited within a business day.

**How do I temporarily block an employee's sign-in without deleting them?**

In "User account → Users", select the user and the company, click "Change" and choose "Block". The status changes from "Active" to "Blocked".